Privacy Policy

Last updated: April 9, 2026

Information We Collect

When you book an appointment with Luminous Copper Co., we collect:

• Name — to identify your appointment
• Email address — for appointment communications
• Phone number (optional) — to send SMS appointment notifications if you consent
• Service selection and appointment details — to manage your booking

How We Use Your Information

Your information is used solely for:

• Managing and confirming your appointments
• Sending an SMS reminder the day before your appointment if you have opted in
• Contacting you regarding your appointment if needed

Phone Number & SMS

Your phone number is collected only if you choose to provide it and consent to SMS reminders. It is used exclusively to send a single appointment reminder the day before your scheduled service via Amazon Web Services (AWS).

Message frequency: One message per appointment.

Message and data rates may apply.

You may opt out at any time by replying STOP to any message. Reply HELP for support.

Your phone number is not shared with any third parties except AWS for the sole purpose of delivering SMS messages. It is not used for marketing.

Data Sharing

We do not sell, rent, or share your personal information with third parties, except:

• AWS — for SMS delivery only

Data Retention

Appointment records are retained for business purposes. You may request deletion of your data by contacting us.

Security

We take reasonable measures to protect your personal information. Data is transmitted securely and stored on protected systems.

Contact

For questions about this privacy policy or to request data deletion, contact us at [email protected].

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